Privacy Policy

1. Introduction

Welcome to KACOF ("we," "our," or "us"). We are a Nepal-based digital solutions agency providing web development, SEO optimization, digital marketing, branding, and IT consultation services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website located at kacof.com (the "Website") and use our services.

By accessing or using our Website, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our policies and practices, please do not use our Website.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Fill out contact forms or request a quote
• Subscribe to our newsletter or marketing communications
• Register for an account or use our services
• Communicate with us via email, phone, or other channels
• Participate in surveys, contests, or promotions

This information may include: your name, email address, phone number, company name, job title, mailing address, payment information, and any other information you choose to provide.

2.2 Automatically Collected Information

When you visit our Website, we automatically collect certain information about your device and browsing behavior, including:

• IP address and location data
• Browser type and version
• Operating system
• Device information (type, model, screen resolution)
• Pages visited and time spent on pages
• Referring website addresses
• Clickstream data and navigation patterns

2.3 Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to track activity on our Website and store certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Website.

3. How We Use Your Information

We use the information we collect for various purposes, including:

• Service Delivery: To provide, maintain, and improve our services
• Communication: To respond to your inquiries, requests, and provide customer support
• Marketing: To send you promotional materials, newsletters, and updates about our services (with your consent)
• Analytics: To analyze usage patterns, improve user experience, and optimize our Website
• Legal Compliance: To comply with applicable laws, regulations, and legal processes
• Business Operations: To manage our business operations, prevent fraud, and ensure security
• Contractual Obligations: To fulfill our contractual obligations to you

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:

• Service Providers: We may share information with third-party service providers who perform services on our behalf (e.g., hosting, analytics, payment processing)
• Business Transfers: In connection with any merger, sale of company assets, or acquisition
• Legal Requirements: When required by law or to protect our rights, property, or safety
• With Your Consent: When you have given us explicit consent to share your information

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication mechanisms
• Secure data storage and backup procedures
• Employee training on data protection

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

6. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

• Access: The right to access and receive a copy of your personal information
• Correction: The right to correct inaccurate or incomplete information
• Deletion: The right to request deletion of your personal information
• Objection: The right to object to processing of your personal information
• Restriction: The right to restrict processing of your personal information
• Portability: The right to receive your personal information in a structured format
• Withdraw Consent: The right to withdraw consent at any time

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. By using our Website, you consent to the transfer of your information to these countries.

9. Children's Privacy

Our Website is not intended for children under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

9.1 Lawful Bases for Processing

We process personal data under one or more lawful bases: your consent, performance of a contract, compliance with legal obligations, and our legitimate interests (such as improving services, website security, and analytics).

9.2 Third‑Party Services & Sub‑processors

We may use trusted third‑party providers for hosting, analytics, email delivery, and payments. These providers process data on our behalf under contracts that require appropriate security and confidentiality.

9.3 Your Choices & Opt‑Out

You can opt out of marketing emails using the unsubscribe link in messages. You can disable cookies in your browser settings; some features may not function without cookies.

9.4 Cookie Categories

• Essential: Required for basic site functionality.
• Analytics: Help us understand usage to improve performance.
• Functional: Remember preferences and enhance experience.

9.5 Data Subject Requests

To access, correct, delete, or restrict the use of your personal information, contact us using the details below. We will respond in accordance with applicable law.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: